Currently, most businesses have adopted Credit Card machines into their business process. This is because the device provides effective payment transactions and offers seamless running of an enterprise’s operations. The usage of the device is constantly underrated and unappreciated in most retail businesses to the extent where the machine is handled carelessly and seldom undergoes any maintenance procedures. This results in the systems break down completely or providing faulty information hence compromising the integrity of the business transactions and its use in the business. The credit card machines are at times referred to as the Small biz credit card machines. Therefore, to ensure that the Credit Card machines are well maintained, it is important to follow up the following tips;
Clean the credit card reader
Most credit card machines reflect a Card read error when not well maintained. This error mostly results from a situation where the device is not in a position to read and decode information from a credit or debit card which is caused by dirt accumulating on the magnetic reader of the device. Therefore, regular cleaning on the reader ensures that the machine can undertake it processes without interference.
Data input issues
In most Credit Card Machines, when the data input from the card cannot be decoded it then necessitates that manual entry of the details done. If the machine is not placed in a dirt proof area, the dirt may clog the keypad making the machine buttons to stick and fail to perform their duties amicably. Hence, this can be solved by regularly blowing dust through compressed air devices and cleaning the device’s buttons with a recommended cleaning solution.
Transaction submission error
The Credit Card machine should be in a position to transmit all data in a timely and accurate manner. Therefore, a transaction submission error may occur especially where the connectivity is low or limited. In some occurrences, the Credit card and the receipt printer may be fully operational, but the transactions cannot go through as a result of the data line issues being used. Hence, troubleshooting the internet connectivity tethered to the device daily should ensure that the system serves its purpose and that all necessary transaction information is recorded and stored. In some occurrence, just rebooting the system may assist solve the transaction submission errors.
A Credit Card Machine should be in a position to print the transaction printer efficiently. However, a faulty device may have trouble printing the receipt. This may signal that the device has paper jam or its ink has run out. However, replacing or reseating connectors may help solve printer malfunctioning.